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Flat Bill Hat
Sporty Flat Bill Hat
For returns or exchanges, you'll be responsible for the shipping costs back to us, but we'll cover the costs to get your exchange back to you. If a return/refund is requested instead of an exchange, we'll refund the cost of the products of your order but the original shipping costs will not be refunded. If you've received a damaged product we will take care of getting a new one sent your way. Please allow 1-2 weeks for your exchanges to process and get back to you. Refunds can be expected within 1-2 days of receiving your package and you will be notified by email of your refund.
Orders are shipped via USPS. If the item is in stock, we ask for 2-3 days in processing time before your order is ready to go out for delivery. You will receive an email notification when your order has shipped. Our two offered shipping methods are USPS Priority Mail and First Class Mail. USPS Priority Mail is not expedited shipping and may take 1, 2, or 3 days for your order to arrive once it has shipped from our store and received by USPS. First class mail may take between 3-10 business days to be delivered.
Unfortunately, we can NOT be responsible for lost or stolen packages if Standard Shipping rate was applied to your order. If Priority Mail is chosen at checkout and your items are still in stock, we can replace or refund the items of your order and file a claim with USPS.
If your order is marked "Return To Sender" via USPS, you will be responsible for the shipping costs to have your items sent a second time. Please check the address that's been entered and make sure you have everything correct before completing the check out.